Here is a guide that will hopefully enable you to navigate our website easily while finding everything you need. If there's anything we've missed, remember you can always contact us.

Select items and add to cart and proceed to checkout >> Login or create an account >> Select payment method >> Once payment is made, order is shipped within 48 hours >> Delivery takes 1-5 business days depending on location (see our delivery estimates here)

After payment is made, your order will be shipped within 2 business days. Total length of delivery thereafter varies depending on your location though it is usually 1-5 business days.

Unfortunately, we ship within Australia only! But watch this space for more locations to be added!

Absolutely! In fact, we encourage salon owners from all over Australia to visit our showroom in Richmond, Melbourne. While there, you can sample the entire range of products from top industry brands such as OPI, CND and more. See our location here.

Yes, we provide transit cover for all orders until delivered. This includes any orders that are lost in transit as declared by the carrier or damaged items (including leaked items) that are received in this condition. You will need to contact us with photos of the product(s) in question within 48 hours to be eligable to be compensated.

Once you have checked the tracking details to see where your order is, please refer to our contact details so one of our team can assist you right away.

We are located in Richmond, Victoria 3121. View our contact details here

We ship all our products and orders from Richmond, Victoria 3121

Please refer to our returns process for further information.

Yes, please refer to our cancellation policy for further details.

Please go to our contact page for further details.

Yes, most of the products come with manufacturer warranty, however this would be approved directly by manufacturer.

If the product comes with warranty, the warranty documentation or direction will be included. However please contact us if there isn’t any details, and we can help direct you.

Email us at support@lebeauty.com.au and we will help resolve any questions or concerns. View our full contact details here.